Vipyes Terms and Conditions – Please Read Before Use

These Terms and Conditions ("Terms") apply to the Vipyes platform and all its services. Please read them carefully before accessing or using Vipyes via its website (vipyes.click), mobile app, or any other digital channel.

Vipyes is an online gaming platform providing entertainment gaming services to users in Bangladesh. By using our platform, you acknowledge the following:

• You must be at least 18 years of age.
• You are using this platform voluntarily and with full awareness.
• All information you provide must be truthful, complete, and up to date.
• You agree to abide by all provisions of these Terms and Conditions.

A valid account is required to play on Vipyes. You must provide accurate personal information at the time of registration.

Registration Requirements:

• Each person may register only one account. Creating multiple accounts is strictly prohibited.
• Your account is for your personal use only and may not be shared with or transferred to anyone else.
• It is your responsibility to keep your account password secure.
• If you become aware of any unauthorized access to your account, notify us immediately.

KYC Verification: vipyes may verify your identity at any time for security purposes. A copy of your national ID or passport may be requested. Withdrawals may be held until KYC verification is complete.

Vipyes currently supports financial transactions via Mobile Pay, Nagad, and Rocket. The following rules apply to all transactions:

Deposit Rules:

• Deposits must be made from your own mobile banking account.
• Deposits from third-party accounts are not accepted.
• The minimum deposit amount is displayed on the platform and is subject to change.

Withdrawal Rules:

• Withdrawals will only be processed to the mobile banking number used for the deposit.
• Withdrawal processing typically takes between 30 minutes and 24 hours.
• Withdrawals may be delayed if KYC verification has not been completed.
• Withdrawals may be temporarily held in cases of suspicious activity.

Vipyes regularly offers a variety of bonuses and promotional deals. Each bonus has its own terms and conditions, which you should read carefully before accepting.

General Bonus Terms:

• Each bonus comes with a specific wagering requirement. The bonus cannot be withdrawn until this requirement is met.
• The same person may not claim any single promotion more than once.
• Accounts may be closed if evidence of bonus abuse is found.
• The welcome bonus is available to new users only.
• Withdrawals directly from bonus balance are not permitted; wagering requirements must be met first.
• Vipyes reserves the right to modify, suspend, or cancel any bonus offer at any time.

The following activities are strictly prohibited on the Vipyes platform. Violations may result in account closure and legal action:

• Creating or operating multiple accounts.
• Opening an account using another person's identity.
• Playing games using automated software, bots, or scripts.
• Attempting to manipulate or hack game outcomes.
• Using the platform for money laundering or any form of illegal financial activity.
• Harassing or discriminating against other players.
• Attempting to breach the platform's security systems.
• Placing artificial bets or coordinating with other accounts to meet bonus requirements.

If any of the above activities are detected, Vipyes reserves the right to close the account and forfeit the balance without prior notice.

At Vipyes, we believe gaming should be a healthy form of entertainment. We encourage all our users to play responsibly.

• You can set your own daily, weekly, or monthly deposit limits at any time.
• Session time limits can be set at your convenience.
• If you notice signs of gaming addiction, you can request a temporary or permanent self-exclusion at any time.
• Allowing anyone under the age of 18 to play is strictly prohibited.

Vipyes may temporarily or permanently close your account under the following circumstances:

• Violating any provision of these Terms and Conditions.
• In cases of suspected fraud or deception.
• If KYC verification fails.
• If the account has been inactive for an extended period (over 12 months).
• For legal or regulatory reasons.

You may close your account at any time. Any remaining balance will be eligible for withdrawal, subject to the applicable terms and conditions.

In the event of a dispute between vipyes and a user, we will first seek to resolve the matter through direct discussion.

• Any complaints can be submitted by email to support@vipyes.click.
• An initial response will be provided within 7 business days of receiving a complaint.
• A final decision on complex matters will be communicated within 30 days.
• Vipyes's decision shall be considered final unless third-party mediation is required.

Vipyes takes your personal data seriously. We will never sell your information to third parties.

• Your information is used solely for the purpose of providing and improving our services.
• Information may be disclosed to authorities when required by legal obligation.
• Your information is protected with SSL encryption.

For more details, visit our Privacy Policy Read.

Vipyes reserves the right to update these Terms and Conditions at any time. When changes are made:

• A notice will be posted on the platform.
• For significant changes, a notification may be sent to your registered email address.
• Continued use of the platform after any changes have taken effect will be considered acceptance of the updated terms.

We recommend revisiting this page regularly to stay up to date with the latest changes.